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Service Excellence Series: Navigating the Rules Webinar
Thursday, October 07, 2021, 1:00 PM - 2:00 PM CDT
Category: Service Excellence

Service Excellence Series:

Navigating the Rules

Date: Thursday, October 7, 2021

Description: hcbstraining250_1793481.pngIn an increasingly complex environment, it is critical organizations are ale to access relevant resources to inform service delivery, advocacy and stakeholder communication. Understanding of laws, rules and regulations governing service provision is a vital part of meeting and maintaining compliance standards.

In this training participants will learn how to access information in Iowa Code, Iowa Administrative Rules and DHS provider manuals as well as understanding the role of each source. Participants will also be familiarized with key resources including the Managed Care Entities and Iowa DHS, Iowa Medicaid Enterprise websites.

Presenters: Megan Hartwig & Kat Youngblut

Time: 1:00 - 2:00 pm

Investment: $25 IACP Members & $100 Non-Members

Platform: Zoom - Virtual, the Link with Meeting Passcode will be emailed within two business days prior to the training event date. Handouts/Tools/Materials will be included in this email if they are available at the time the link is sent. If they are unavailable at the time of sending, they will be linked within the training event as well as emailed out following the conclusion. To attend this event an Authenticated Zoom Account is required. If you don't have one - no worries! To create one is free. Make sure to create your Zoom Account with the email address used to register for this event. For more detail - click HERE.

Click HERE to register. Looking for a calendar file? Click HERE or the "Download as iCal file" link in the event within the IACP website calendar. The link to the iCal file is on the left side below registration. Outlook users do not select "Preserve formatting..." it will pull HTML code into the body of the event instead of regular text.


Contact: [email protected]